Wallet Troubleshooting
Ledger, Fearless Wallet and Polkawallet FAQ
Currently, we only support the PolkadotJs extension to connect to https://prewhitelist.bit.country.
If you contributed through different wallets, you can try the following instructions below to get pre-whitelisted.
Bifrost
Our team and Bifrost team has resolved the issue with your wallet contributed through Bifrost. You can check your eligibility now.
If the issue still persists, please send the audit request here https://forms.gle/aYPp79cVguE7HEyg8
Ledger
Export your private key of the Ledger device and import them to PolkadotJs Extension. (Recommended)
Here is the instruction on how to import your ledger to PolkadotJs Extension. Please select Network is Kusama Relay Chain or Any chain instead of Polkadot Relay Chain
If the issue still persists, please send the audit request here https://forms.gle/aYPp79cVguE7HEyg8
Fearless Wallet
Export your wallet from Fearless wallet and import them to PolkadotJs extension. Then you can use the PolkadotJs Extension with the imported wallet to access https://prewhitelist.bit.country.
Here is the instruction on how to do it
PolkaWallet
Export your wallet from PolkaWallet and import the mnemonic phase to PolkadotJs extension. Then you can use the PolkadotJs Extension with the imported wallet to access https://prewhitelist.bit.country.
Step 1: Choose Kusama network
Step 2: Export your wallet by exporting mnemonic phase and importing them to PolkadotJs extension
Copy mnemonic phase in a safe place and import them to PolkadotJS extension.
Create your account with Account name and Password, then you can access https://prewhitelist.bit.country
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