Cannot login to sale.bit.country.
Note, Tokensoft will send an email to inform you once sale site is available for login. (~24 hours before the sale)
I run a Node for Bit.Country Tewai Testnet, how can I get pre-whitelisted?
UPDATE: the prewhitelisting process is closed. All whitelisted email addresses have been given to Tokensoft, we can no longer update or amend the list. Hi there, We value all early contributors who supported Bit.Country Testnet since the beginning, ...
How to request to change my Kaosland Land rewards if I have issues connecting my wallet to pioneer.bit.country?
TL;DR You need to verify your old wallet address and provide a new Kusama wallet address through system.remarkWithEvent on Kusama. Make sure first that the new wallet address provided has no issues and that you can connect it to pioneer.bit.country ...
If I used Ledger and other non-support wallets to contribute to Bit.Country Pioneer Crowdloan, how can I get pre-whitelisted?
UPDATE: the prewhitelisting process has closed. All whitelisted email addresses have been given to Tokensoft, we can no longer update or amend that list If you used Ledger or Non-support wallets to contribute to Bit.Country Pioneer Crowdloan, you ...
How to claim $NEER if I used a Ledger u other non-supported wallet to contribute to the Bit.Country Pioneer Crowdloan?
If you used Ledger u other Non-supported wallets to contribute to Bit.Country Pioneer Crowdloan, you need to manually verify your contribution and update your wallet address. TL;DR Ledger is not compatible with Substrate Based Networks yet, and it ...
How to contact support for KYC issue
If your KYC was failed, yet you passed KYC for another event in the past. Please email firstname.lastname@example.org with your email and state what sales you have passed KYC with. Tokensoft will do their best to get through it. Tips: clear subject, good use ...