[Good news] How to update the email address if I have been pre-whitelisted already.
[UPDATE] updating the prewhitelisted email address for crowdloan contributors has been closed since the 27th Nov 2021 00:00 UTC. Some users reported that they entered wrong email for Pioneer crowdloan pre-whitelisting, our engineers just built the ...
Tokensoft & Odyssey Event FAQ
1. Locked out of sale or cannot log in. Seeing error message: Error: Registration is Disabled - If your problem is about 'Registration is disabled' on https://sale.bit.country/ Please be patient as the token sales event will run for 2 days, Tokensoft ...
If I used Ledger and other non-support wallets to contribute to Bit.Country Pioneer Crowdloan, how can I get pre-whitelisted?
UPDATE: the prewhitelisting process has closed. All whitelisted email addresses have been given to Tokensoft, we can no longer update or amend that list If you used Ledger or Non-support wallets to contribute to Bit.Country Pioneer Crowdloan, you ...
Pioneer (NEER) on Kusama vs Continuum (NUUM) on Polkadot
A lot of community members asked us whether we will launch a crowdloan on Polkadot. The short answer is yes. And it will happen in the near future when we are ready. These two platforms will co-exist now and onward. There will be different features, ...
KYC issue on Tokensoft
If your KYC is still processing and you are concerned about how long it is taking. Please be assured that Tokensoft will give you a verdict on your KYC before the event starts. If your KYC failed, but you had successfully completed KYC for another ...